Hotel Tonight is the first 100% mobile travel booking application. They are accepting applications for phone-based customer support agents that will work-from-home on the company's 24/7 help desk.
Requirements for this job include:
- Minimum 1 year of experience as a front desk agent in a guest experience oriented hotel, or a proven understanding of how to deliver exceptional customer service in the hospitality industry.
- Computer and iPhone/Android proficient and able to multi-task on a regular basis.
- Friendly, upbeat personality and demonstrated experience owning a customer issue and following it all the way until the customer is happy.
As a virtual customer service agent, you will be communicating with customers by phone and email, answering questions, resolving issues, and completing reservations.
Visit Hotel Tonight's website to learn more about their travel booking app., and if interested in applying as a customer service agent, go to the company's job page for instructions on how to apply.