SYKES Home Customer Service Representatives provide customers with billing, product and/or technical support. These are 100% work from home positions where you will work an assigned schedule that includes scheduled breaks and lunches.
If hired, you will receive seven weeks of virtual classroom training. You will be expected to work 39 hours each week of training (M-F.) After training is completed, agents are expected to work a minimum of 32 hours per week and not more than 39.
Sykes Customer Service Agents are paid $9.50 per hour. A 401K Plan is available
What You Will Need To Work For Sykes:
- High School diploma or equivalent (higher education preferred);
- A minimum of 6 months experience in high-volume customer service;
- Own a reliable PC that will pass SYKES Computer Screening Test (MACS not allowed)
- Have a quiet, private home office space.
- Have a High Speed Internet Connection that can be "hardwired" ( not wireless) while you are working;
- Have a land-line home phone that can be dedicated and feature free while you are working VOIP, Satellite, Cable/Cell Not Allowed.)
- Have your own headset that will plug in to your phone with noise cancelling features.
How To Apply:
There are several steps you will take while applying with Sykes, including an online application form, screening questions, computer and skills assessment testing (Online.) Once all applications and testing have been successfully completed, you will be scheduled for a phone interview.
To learn more about Sykes Work at Home go here.
