Teleflora is hiring home-based customer service reps for Mother's Day.
These are temporary work at home positions. High School diploma required.
You will be paid your state’s minimum wage per hour during training (16 hours training.) After training, customer service agents get paid $8.00 per hour to $11 per hour with commission.
Job duties include taking inbound customer sales and service calls for Teleflora Member Florists. You should demonstrate the ability to work independently; meet established key performance indicators and resolve customer inquiries. Demonstrated ability to up-sell and cross-sell as well as ability to resolve conflict over the phone and resolve customer inquiries is required.
- Computer literate- the ability to fluidly navigate between multiple browser and application systems including web-based systems, intranet interfaces, and non-windows based programs
- Good typing and data entry skills
- Function comfortably in a performance-based environment with calls that are monitored, recorded and assessed. Call times and quality scores are an integral part of the position
- Previous telephone customer service experience is desirable
- Legally able to work in the United States
- High School Diploma or equivalent
How To Apply:
