As a reservation agent, you will be accepting incoming calls and entering reservation requests. There are no out-bound calling or sales/commission requirements. The company will provide necessary headset equipment.
Agent requirements include:
- Excellent communication skills with an ability to communicate remotely with your support groups by phone, email and instant messaging (IM)
- Solid computer skills including internet knowledge (such as basic searching and queries), IM, email, basic Microsoft Word & Excel, some basic technical terminology
- Must be organized and self motivated
- Minimum typing speed of 20 to 30 wpm
- Be a resident of the state of California
Technical Requirements Include:
- Standard, landline ONLY home phone service by an approved carrier such as Verizon, AT&T, or WinStream. They are unable to accept any cable or VoIP providers. Brighthouse is not an accepted provider at this time.
- High Speed internet connection (Cable, DSL, NO Satellite) by supported provider such as Time Warner, Comcast, Verizon and Frontier.
- Minimum internet speed as a minimum of 3 MB or higher download speed and minimum of 512 KB upload speed.
- Able to be connected directly to the vendor’s router by Ethernet cable, No wireless
- Have a monitor capable of displaying a resolution of 1024 x 768 (no all-in-one or laptop monitors)
- Must have capability to maintain these requirements and have a source to repair your equipment if a non-Active Network problem arises
Payment details were not provided in the job description.
If interested, you can learn more and apply online here.
