June 7, 2012

WAH: Customer Service Jobs With Sitel

Sitel offers work from home opportunities that can be part-time or full-time. All work from home associates are hired as employees, not as independent contractors. Full time employees will  receive health and dental benefits as well as vacation and holiday pay.

 As a customer service rep., you will  answer inbound customer service calls. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting.

There are various clients/projects you can be assigned to working for Sitel, and recruiters will work with you to ensure you are placed on a project that is best suited towards your skills and experience.

Pay rates vary depending on the skill sets needed for each client. But all associates are paid by the hour. So, if you work for five hours, you will be paid for five hours.

Also, Sitel does provide all newly hired employees with professional at home training before assigning projects. You are fully paid while being trained as well. As with the regular pay schedule, you are paid per each hour of training you do. Training will last from 3-6 weeks, usually.

You will need to have a separate office space at home that is free from noise and other distractions, and there are also computer/Internet/ requirements that Sitel requires all new hires to meet as well.

Visit Sitel to learn more about their work at home opportunities!

Good Luck!

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