WAH Jobs: American Express Customer Service Agents

American Express Home-Based Customer Service Representative jobs are currently available (per their job page.). The minimum starting pay rate is $15.73 per hour or more. Employees will also receive a benefits package that includes medical, dental and vision plans, as well as retirement plans.


You will receive paid training that you complete from home so you will feel comfortable and prepared to handle customer calls.

Please note that they are seeking applicants that can work 40 hour weeks, that may include weekends, evenings and overnight shifts.

Home Office Equipment Needed:

A Dedicated High Speed Internet line with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed).

High Speed dedicated lines (personal use is prohibited during business hours)

Business class service preferred where available.

Dedicated and separate analog landline phone (no VOIP – voice over internet protocol) for training and production calls. (e.g. Magic Jack, Vonage, etc.). 

Modem preferred (vs. a wall jack) where available. (personal use is prohibited during business hours)

What They Are Looking For in Applicants:

Four Year College Degree OR Four Years Experience in Customer Service.

Strong Verbal Communication Skills.

Proficiency in keyboarding and navigating a windows environment.

Effective PC troubleshooting skills.

Preferred, but Not Required:

Experience working from home as part of a virtual work team.

Understanding of Credit Card Practices and Terms.

Experience working in a hospitality, financial, insurance, or banking service industry with a passion for building customer loyalty.

Interested?

You can learn more about this job and apply online at American Express.

Good Luck!

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