Minimum starting pay for new agents is $15.73 hour.
All new hires will receive paid online training from home.
Please note - you will need to be aable to work a fixed 40/hr. per week schedule. Time off will be available/approved based on current call volume demands.
Equipment you will need for this job include high speed Internet with at least 10 Mbps download and 1 Mbps upload speeds DSL or Cable (no wireless or satellite ISPs allowed) and a dedicated and separate analog landline phone (no VOIP- voice over internet protocol) for training and production calls. (e.g. Magic Jack, Vonage, etc.)
Applicant Requirements:Passion for serving customers with proactive solutions that grow relationships
Proven exceptional listening and relationship building skills
Effective and accurate decision-making skills
Strong verbal communication skills including active listening
Proficiency in keyboarding and navigating a windows environment
Effective PC troubleshooting skills
4 year college degree or 4 years customer service experience
Sound understanding of credit cards practices/terms.
Learn more and find out which states American Express is currently hiring in here.