American Express Hiring - F/T WAH

American Express is hiring full-time WAH customer care agents in certain locations/states. These are telecommute positions with evening, night and weekend shifts.

About This Position:

You will be answering incoming phone calls from American Express Card customers. You will have a fixed 40 hr/per week schedule, which may include day/evening/overnight shifts. Weekend shifts are required.

How Much Does This Job Pay?

These are hourly pay positions where you will earn an average of $15.73 per hour or more based upon prior work experience and performance on the job as an American Express Home Based Customer Care Professional. Top performers earn over $20 per hour (rate includes base salary plus incentive dollars). WAH employees also receive benefits, including retirement programs,and comprehensive medical, dental and vision plans.

The company provides paid training at home as well as continuing education courses.

What Are The Requirements For This Job?

You should have a 4-year college degree or 4 years experience in customer service. Some knowledge of credit card practices is preferred, as well as previous work at home customer service experience.

You must be proficient in keyboarding and navigating a windows environment and have PC troubleshooting skills.

A home computer, high speed Internet and dedicated analog phone line will also be required for this job.

Learn more at jobs.americanexpress.com

American Express Work From Home Customer Service

American Express is hiring work from home customer service agents in many locations. Agents earn an average of $15.73 per hour plus benefits such as retirement benefits, comprehensive medical, dental and vision plans.

These are 100% work from home positions that include paid training from home as well.

Work at Home: American Express Customer Care Professionals

American Express is currently hiring home-based Customer Care Professionals in many states throughout the U.S.

Minimum starting pay for new agents is $15.73 hour.

All new hires will receive paid online training from home.

Please note -  you will need to be aable to work a fixed 40/hr. per week schedule. Time off will be available/approved based on current call volume demands.

Equipment you will need for this job include high speed Internet with at least 10 Mbps download and 1 Mbps upload speeds DSL or Cable (no wireless or satellite ISPs allowed) and a dedicated and separate analog landline phone (no VOIP- voice over internet protocol) for training and production calls. (e.g. Magic Jack, Vonage, etc.)

Applicant Requirements:

Passion for serving customers with proactive solutions that grow relationships
Proven exceptional listening and relationship building skills
Effective and accurate decision-making skills
Strong verbal communication skills including active listening
Proficiency in keyboarding and navigating a windows environment
Effective PC troubleshooting skills
4 year college degree or 4 years customer service experience
Sound understanding of credit cards practices/terms.

Learn more and find out which states American Express is currently hiring in here.

Good Luck!