February 14, 2013

Virtual Call Center Agents: Customer Service Transcom/Cloud 10

Transcom/Cloud 10 is hiring customer service agents for their virtual call center positions. Working from home, you will provide phone-based customer service to inbound calls from customers.

How Much Does Transcom/Cloud 10 Pay?

As a Transcom At Home Professional, you are classified as an employee versus an independent contractor and you will receive an hourly wage, regardless of call volume. Transcom offers an online paid training program, which is taught in a classroom setting that you attend from your home.

What Do I Need To Apply:

You must be willing and able to work between 35 and 40 hours a week.
You must have prior customer service experience (customer service via telephone or sales experience is a plus).
You are required to have a quiet work environment without any conflicting responsibilities during your scheduled work shift. Conflicting responsibility may include caring for a child or elderly person.
You must pass a criminal background check.

What Home Office Equipment Will I Needed For This Job? 

A personal desktop or laptop computer (netbooks and tablets cannot be used.)
Internet access via DSL or cable modem. (Dial – up, Wireless or Satellite internet service cannot be used.)

How Do I Apply With Transcom/Cloud 10?

You must first verify that they are hiring in your state. If they are, you can do an online test to check that your computer and internet connection meet the technical requirements.

You will also need to pass a variety of assessments to ensure you are right for the job.

Part of the hiring process will include an interview with one of the company's recruiters.

Learn more about this work-at-home job here.

Good Luck!

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