Virtual Call Center Agents: Customer Service Transcom/Cloud 10

Transcom/Cloud 10 is hiring customer service agents for their virtual call center positions. Working from home, you will provide phone-based customer service to inbound calls from customers.


How Much Does Transcom/Cloud 10 Pay?

As a Transcom At Home Professional, you are classified as an employee versus an independent contractor and you will receive an hourly wage, regardless of call volume. Transcom offers an online paid training program, which is taught in a classroom setting that you attend from your home.

What Do I Need To Apply:

You must be willing and able to work between 35 and 40 hours a week.
You must have prior customer service experience (customer service via telephone or sales experience is a plus).
You are required to have a quiet work environment without any conflicting responsibilities during your scheduled work shift. Conflicting responsibility may include caring for a child or elderly person.
You must pass a criminal background check.


What Home Office Equipment Will I Needed For This Job? 

A personal desktop or laptop computer (netbooks and tablets cannot be used.)
Internet access via DSL or cable modem. (Dial – up, Wireless or Satellite internet service cannot be used.)

How Do I Apply With Transcom/Cloud 10?

You must first verify that they are hiring in your state. If they are, you can do an online test to check that your computer and internet connection meet the technical requirements.

You will also need to pass a variety of assessments to ensure you are right for the job.

Part of the hiring process will include an interview with one of the company's recruiters.

Learn more about this work-at-home job here.

Good Luck!

Virtual Call Center Jobs With Cloud 10

Cloud 10 is accepting applications for work from home customer service agents. Responsibilities include receiving inbound calls from customers needing assistance with their account as well as handling tech support issues.

Virtual call center agents are actual employees versus an independent contractors, and as such you will receive an hourly wage, regardless of call volume. Cloud 10 offers an online paid training program, which is taught in a classroom setting that you will attend from your home.

You must be willing and able to work between 35 to 40 hours a week and be flexible with your shift availability. You must have prior customer service experience (customer service via telephone or sales experience is a plus). A quiet home office is also necessary where you will not have interruptions or distractions.

There are also technical requirements - which are explained in detail on the Cloud 10 website.

If you are interested, visit the company's application page to get started! 

Good Luck!

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Work at Home: Cloud 10

Cloud 10 is a virtual call center that hires work at home agents from across the United States to answer in-bound customer service calls. Custom software allows calls to be routed directly to the agent’s home computer via the internet.. Cloud 10's customers range from Fortune 500 companies to small local businesses, At home agents provide support in customer service, finance, sales, and technical expertise.

Some of the benefits for working with Cloud 10:

Home Based Agents work a set schedule weekly versus calling in daily for hours available.

Agents are paid by the hour, and not by the number of phone calls they take while working.

Agents are hired as "employees" versus an independent contractor. Payment is by direct deposit every other Friday, and taxes are automatically deducted.

Cloud 10 offers agents a paid training program.

Agents, in most cases, work 5 days per week, between 32 to 38 hours each week.


They will require a quiet home office/work environment, so if you have small children you may need to work out a solution where you can work without interruption. Also, there are technical requirements that your computer system will need to meet as well.

To learn more, listen to a typical customer service call, and get started with the application, visit the Cloud 10 website.

Good Luck!