TeleTech is hiring work at home customer service agents. You will need to have a quiet workplace in your home, free of outside noise, where you will answer and solve customer inquiries using your home computer. Your home computer must meet technical requirements and you need to have high speed Internet access, preferably broadband, and a traditional phone line. There is absolutely no telesales or outbound calling involved.
Working as a home based customer service representative for TeleTech, you will gather customer information, assess and fulfill customer needs, educate the customer as necessary to prevent the need for future contacts, and thoroughly document the reason for the call. Some customers will be challenging and you must be able to remain calm and resolve their problems in the most professional manner. These calls are the cornerstone of establishing positive client relationships and long-term loyalty.
TeleTech's current openings require the ability to work 25-30 hours per week, including a Saturday or Sunday. All positions offer opportunities for advancement.
Experience:
* 6 months work experience in customer service
* Some sales experience a plus
Technical Requirements:
* ADSL of high speed Internet connection
* Landline telephone service
* Personal computer with 1GHz processor or better
* PC compatible with at least 256MB of memory
* Minimum graphic resolution of 1024x768
* At least one available USB port
* Sound card
# Speakers
# CD ROM drive
# Router
Check out Teletech and if you are interested in their work at home jobs, you can apply online.
Good Luck
